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Help Center
Global
Global
Administrative
Logging In
Middleware
Mobile App
Notifications
Reporting
ShortName Updates
Twilio
Affordable Care Act (ACA)
ACA Steps before Year End
ACA Year End Processing
Frequently Asked Questions
File Error Resolution
Human Resources (HR)
Applicant Tracking/Recruitment
Benefits Administration
Performance Management
Employee Maintenance
Payroll
Payroll Processing
Error Resolution
Employee Maintenance
General Ledger
Payroll Funding Options
Quarter End/Year End Processing
Third-Party Sick Pay
Special Tax Settings
Time & Labor Management (TLM)
Administration
Accruals
Biometric Consent
Clocks & Other Hardware
Scheduling
Tax Agency Management
Alabama
Connecticut
Hawaii
Illinois
Indiana
Louisiana
Maine
Maryland
Massachusetts
Mississippi
New Mexico
New York
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
Texas
Vermont
Global
Administrative
Learning Center Frequently Asked Questions
Emails from Fuse are being blocked. What IP Addresses should we whitelist?
How do I give access to an employee in the system?
How to Update Administrator Contacts
How do we update our company email domain for all employees?
See more
Logging In
Security Updates (August 24, 2023)
Sending Email Communications for Security Updates (August 24, 2023)
Authentication Profiles
Problems Logging In
How to Set Up Google Authenticator on Web Browser
See more
Middleware
How to Install Middleware
Using System Events to Monitor & Troubleshoot Middleware
How to address the potential Log4J vulnerability in Middleware
Using Service Accounts for Integrations
Mobile App
Fuse Mobile App Instructions
How do my employees use the mobile app to view their pay statements?
Notifications
How to update an email coming from the Fuse system
Broadcast Messaging: Creating Templates and Sending Notifications
How to Setup and Use the Announcement/Pop-Up Communicator Feature
How to set-up the "Announcement Created" Notification in Fuse
Reporting
How to Filter Reports Using Smart Dates Instead of Entering Dates Manually
How To Create a Chart in Fuse Workforce to Understand What Devices Employees Use to Log In
What HR Data should I export if our company is leaving Fuse Workforce?
How do I export all of my companies payroll data if we're moving to a new payroll provider?
What Time Data should I export if our company is leaving Fuse Workforce?
See more
ShortName Updates
How to get Middleware Connected after Changing the Company Short Name
How to login to Fuse after your company's ShortName is changed
How to get ATS TimeClock(s) Connected after Changing the Company ShortName
Twilio
SMS (text) Opt-In for active users in Fuse
How to use Broadcast Messaging through the Twilio integration with Fuse