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Global

Administrative

Learning Center Frequently Asked Questions

Emails from Fuse are being blocked. What IP Addresses should we whitelist?

How do I give access to an employee in the system?

How to Update Administrator Contacts

How do we update our company email domain for all employees?

Best Practices for Imports

Company Hub - Sharing a PDF from Google Drive

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Logging In

Authentication Profiles

Problems Logging In

How to Set Up Google Authenticator on Web Browser

New Account Default Password Generator

Integrations

How to Install Middleware

Using System Events to Monitor & Troubleshoot Middleware

How to address the potential Log4J vulnerability in Middleware

Using Service Accounts for Integrations

SFTP Connect Library Update - April 2025

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Mobile App

Fuse Mobile App Instructions

How do my employees use the mobile app to view their pay statements?

Notifications

How to update an email coming from the Fuse system

Broadcast Messaging: Creating Templates and Sending Notifications

How to Setup and Use the Announcement/Pop-Up Communicator Feature

How to set-up the "Announcement Created" Notification in Fuse

Why System Emails are Sent to Spam

Using an Internal Mail Account for Emails

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Reporting

How to Filter Reports Using Smart Dates Instead of Entering Dates Manually

How To Create a Chart in Fuse Workforce to Understand What Devices Employees Use to Log In

What HR Data should I export if our company is leaving Fuse Workforce?

How do I export all of my companies payroll data if we're moving to a new payroll provider?

What Time Data should I export if our company is leaving Fuse Workforce?

Active Employees for Specific Dates Using Custom Filters

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ShortName Updates

How to get Middleware Connected after Changing the Company Short Name

How to login to Fuse after your company's ShortName is changed

How to get ATS TimeClock(s) Connected after Changing the Company ShortName

Twilio

SMS (text) Opt-In for active users in Fuse

How to use Broadcast Messaging through the Twilio integration with Fuse