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Bryte AI: Frequently Asked Questions (FAQs)

Bryte AI is the intelligent assistant built directly into the Fuse platform, helping your employees, managers, and administrators work smarter every day.

Welcome to Bryte AI 

Bryte AI is the intelligent assistant built directly into the Fuse platform, helping your employees, managers, and administrators work smarter every day.

Whether you're looking for an answer to a policy question, generating a report, requesting time off, writing a job description, or simply trying to find the right screen in the system, Bryte AI makes it faster and easier.

Like everything else at Fuse, Bryte AI is designed to simplify work—not complicate it.

This FAQ answers the most common questions we receive about Bryte AI, including how it works, what it can do, and how your organization's information is protected.

 

Getting Started

What is Bryte AI?

Bryte AI is the AI-powered assistant built into the Fuse platform.

Instead of navigating menus or searching through multiple screens, you can simply ask Bryte AI a question in plain English.

For example:

  • "How many employees have birthdays this month?"
  • "Show me employees approaching overtime."
  • "How much PTO do I have available?"
  • "Take me to Performance Reviews."

Bryte AI understands natural language and helps you quickly find information, complete tasks, and make better decisions.

Why did Fuse add Bryte AI?

At Fuse, we believe technology should make work easier.

Bryte AI helps eliminate repetitive tasks, reduces the time it takes to find information, and makes powerful features more accessible to every user—regardless of their technical experience.

It's another way we're helping our clients spend less time navigating software and more time supporting their employees.

Do I have to use Bryte AI?

No.

Bryte AI is completely optional.

You can continue using Fuse exactly as you do today, or use Bryte AI whenever it helps you work more efficiently.

Is Bryte AI replacing people?

Absolutely not.

Bryte AI is designed to support people—not replace them.

Think of it as another member of your team that can answer questions, complete repetitive work, and help you find information faster, leaving the important decisions to you.

 

Everyday Uses 

What can Bryte AI help me do?

Bryte AI continues to grow, but today it can help you:

Employees

  • View schedules
  • Check punches
  • Review PTO balances
  • Request time off
  • Swap shifts
  • Find company policies
  • Answer HR questions

Managers

Everything employees can do, plus:

  • Review team information
  • Approve requests
  • Monitor attendance
  • View workforce insights
  • Generate reports

HR & Payroll

  • Generate reports
  • Find employee information
  • Draft job descriptions
  • Create interview guides
  • Assist with performance reviews
  • Quickly locate policies and documentation

Executives

  • View workforce trends
  • Generate business insights
  • Access reports using simple conversational requests

New Bryte AI capabilities are released regularly.

Can Bryte AI create reports?

Yes—and it's one of our favorite features.

Instead of learning report builders or remembering field names, simply ask for what you need.

For example:

  • Show employees nearing overtime.
  • Display PTO balances by department.
  • List upcoming work anniversaries.
  • Show employees hired this quarter.

Bryte AI builds the report for you using plain English.

Can Bryte AI answer questions about our company?

Yes.

If your organization has made company documents available within Fuse, Bryte AI can quickly locate information from resources such as:

  • Employee handbook
  • PTO policies
  • Holiday schedules
  • Benefits information
  • Company procedures

Instead of searching through documents yourself, simply ask Bryte AI.

Can Bryte AI help with recruiting?

Yes.

Bryte AI can help recruiters save time by generating:

  • Job descriptions
  • Position summaries
  • Interview questions
  • Interview guides

Can Bryte AI help with performance reviews?

Yes.

Bryte AI can help summarize accomplishments, goals, and feedback while assisting with written comments during the review process.

Access & Permissions 

Who can use Bryte AI?

Bryte AI is available throughout the Fuse platform.

The features available to each person depend on their security permissions and role within your organization.

Can everyone see the same information?

No.

Bryte AI follows the exact same security rules already configured within Fuse.

If someone doesn't have permission to view payroll information, employee records, or HR reports today, Bryte AI won't grant access to that information either.

Can administrators control access?

Yes.

Your administrators can determine:

  • Who can access Bryte AI
  • Which features are available
  • Which user roles can use specific AI capabilities

Can we roll Bryte AI out gradually?

Absolutely.

In fact, that's what we recommend.

Many Fuse clients begin with HR, Payroll, and a small group of managers before expanding access across the organization.

Your Client Success team can help you develop a rollout strategy that's right for your organization.

Security, Privacy & Compliance 

Is our organization's information secure?

Yes.

Protecting your information is one of our highest priorities.

Bryte AI operates within the same enterprise-grade security framework that protects the rest of your Fuse platform.

Security measures include:

  • Encryption while data is transmitted
  • Encryption while data is stored
  • Role-based security
  • Audit logging
  • Secure cloud infrastructure
  • Continuous security monitoring

Does Bryte AI use our data to train public AI models?

No.

Your organization's information is never used to train public AI models.

Your data remains isolated within your own environment and is processed only to provide the Bryte AI capabilities your organization has licensed.

What information does Bryte AI process?

Bryte AI processes only the information necessary to complete your request.

Depending on what you're asking Bryte AI to do, this may include:

  • Your prompts or questions
  • Company policies
  • Documents you've made available
  • Workforce information already stored in your Fuse environment
  • Configuration information required to complete the requested task

This information is processed solely to provide Bryte AI services.

What is Google Data Loss Prevention (DLP)?

Google Data Loss Prevention (DLP) is an additional privacy safeguard used by Bryte AI.

Before information is processed, Google's DLP technology helps identify and mask sensitive information, providing another layer of protection for your organization's data.

Is our information encrypted?

Yes.

Customer data is encrypted both while it's being transmitted and while it's stored using enterprise-grade encryption technologies.

Does Bryte AI comply with privacy regulations?

Yes.

Bryte AI is designed to support compliance with major global privacy regulations, including:

  • GDPR
  • CCPA
  • LGPD

Customer information is processed in accordance with applicable privacy laws and the UKG Data Processing Agreement (DPA).

What security certifications support Bryte AI?

UKG maintains a comprehensive security and compliance program that includes certifications such as:

  • SOC 2
  • SOC 3
  • ISO 27001
  • ISO 27017
  • ISO 27018

UKG also continues evaluating emerging AI governance standards, including ISO 42001 and the NIST AI Risk Management Framework, as part of its responsible AI strategy.

Where is our data stored?

Bryte AI operates within UKG-managed cloud infrastructure using enterprise Google Cloud services.

Customer data remains logically separated by organization, and data residency is governed by your organization's contract, applicable Data Processing Agreements, and regional privacy requirements.

Does Bryte AI use third-party AI providers?

Yes.

Bryte AI leverages Google Vertex AI and other approved subprocessors to provide its AI capabilities.

Google does not use customer information to train public AI models.

A current list of approved subprocessors is maintained by UKG.

Does Bryte AI continue learning from our organization's data?

No.

Bryte AI does not continually learn from or retrain itself using your organization's identifiable information.

Your organization's data is not used to train or fine-tune public AI models.

Can administrators update the documents Bryte AI references?

Yes.

Administrators can add, remove, or replace documents so Bryte AI always references the most current information available to your employees.

Implementation 

How long does it take to get started?

Because Bryte AI is built directly into the Fuse platform, enabling it is typically a straightforward process.

What rollout approach does Fuse recommend?

We've found that organizations achieve the greatest success by introducing Bryte AI in phases.

A typical rollout looks like this:

  1. HR & Payroll
  2. System Administrators
  3. Managers
  4. Employees

This approach allows your team to become comfortable with the technology, gather feedback, and build internal champions before expanding access.

As always, your Fuse Client Success team is available to help every step of the way.

Additional Resources

If your IT, Security, Compliance, or Legal teams require additional documentation as part of their AI governance or vendor review process, Fuse can assist with obtaining:

  • UKG Data Processing Agreement (DPA)
  • Privacy & Data Protection documentation
  • SOC reports
  • ISO certification information
  • AI governance documentation
  • Data residency information
  • Current subprocessor list

Some documentation may require a signed Non-Disclosure Agreement (NDA) before it can be shared.

Need Help?

One of the things that makes Fuse different is that you're never on your own.

If you have questions about Bryte AI, want help enabling new features, or would like guidance on rollout and adoption, simply contact your Fuse Client Success Team.

We'll help you get the most value from Bryte AI—and from your entire Fuse platform.