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VirgilHR Powered by Fuse: Frequently Asked Questions (FAQs)

Trusted HR Compliance. Expertly Curated. Backed by Fuse.

At Fuse, we believe great HR technology is only part of the equation. Organizations also need trusted guidance to navigate today's increasingly complex employment laws and HR compliance requirements.

That's why we've partnered with VirgilHR to bring you VirgilHR Powered by Fuse: a comprehensive HR compliance solution that combines attorney-backed employment law resources with the personalized partnership and service you expect from Fuse.

Every Fuse client receives VirgilHR Core, free of charge, with additional Premium Solutions available as your organization's needs evolve.

 

About VirgilHR Powered by Fuse

What is VirgilHR Powered by Fuse?

VirgilHR Powered by Fuse is Fuse's comprehensive HR compliance solution.

It combines attorney-backed employment law guidance, compliance resources, policy tools, and legal updates with Fuse's award-winning client experience to help HR professionals make confident decisions, reduce compliance risk, and save valuable time.

Whether you're researching a leave law, updating your employee handbook, or navigating a difficult employee situation, VirgilHR helps you find trusted answers quickly.

 

Why did Fuse partner with VirgilHR?

Our clients consistently told us that keeping up with changing employment laws was becoming one of their biggest challenges.

Instead of expecting HR teams to spend hours researching regulations—or paying outside legal counsel for routine questions—we evaluated the leading HR compliance solutions available.

After careful consideration, we selected VirgilHR because we believe it offers the most comprehensive, practical, and user-friendly compliance platform available today.

By partnering with VirgilHR, we're able to provide our clients with a trusted compliance resource while continuing to deliver the exceptional service and support that sets Fuse apart.

 

Why is Fuse providing this solution?

At Fuse, our mission has always been to help our clients build better workplaces—not simply provide software.

Employment laws change constantly, and organizations of every size are expected to remain compliant.

We believe every Fuse client deserves access to trusted compliance resources, which is why we've made VirgilHR Core available as part of your relationship with Fuse.

 

VirgilHR Core

What is VirgilHR Core?

VirgilHR Core is the foundation of VirgilHR Powered by Fuse and is included with every Fuse client relationship.

Rather than overwhelming organizations with every available module, Fuse worked with VirgilHR to create a Core package that includes the features we believe deliver the greatest value for the vast majority of HR teams.

VirgilHR Core is designed to help you confidently handle the HR compliance questions you face every day.

 

What is included in VirgilHR Core?

VirgilHR Core includes powerful tools and resources such as:

  • Attorney-backed HR compliance guidance
  • Employment law chatbot
  • Federal, state, and local employment law research
  • Legal Library
  • Legal change notifications and alerts
  • Employee Handbook Builder
  • Policies & Forms Library
  • Onboarding compliance guidance
  • HR compliance resources across all 50 states
  • Ongoing legal content updates

These resources are available anytime you need them, helping your team make informed HR decisions more quickly and consistently.

 

Is there an additional cost for VirgilHR Core?

No.

VirgilHR Core is included as part of your relationship with Fuse.

 

Using VirgilHR Core  

What kinds of questions can VirgilHR Core help answer?

VirgilHR Core can assist with a wide variety of HR compliance topics, including:

  • Hiring and recruiting compliance
  • Leave laws
  • Wage and hour requirements
  • Employee relations
  • Performance management guidance
  • Workplace accommodations
  • Background check requirements
  • Required workplace postings
  • Policy development
  • Employee handbook updates
  • Federal, state, and local employment laws
  • Multistate compliance questions

 

Is VirgilHR available 24/7?

Yes.

VirgilHR is available whenever you need it, allowing your HR team to quickly research compliance questions without waiting for business hours.

 

Can managers use VirgilHR?

Yes.

Many organizations choose to provide managers and supervisors with access to VirgilHR so they can better navigate employee issues while remaining aligned with company policies and employment laws.

 

Compliance Questions

Is VirgilHR legal advice?

No.

VirgilHR provides attorney-backed HR guidance designed to help HR professionals make informed decisions.

It is not a law firm, does not establish an attorney-client relationship, and should not be considered formal legal advice.

 

Does VirgilHR replace our employment attorney?

No.

VirgilHR helps reduce reliance on outside legal counsel for routine HR questions by providing trusted, attorney-backed guidance.

For complex legal matters, litigation, or highly specialized situations, you should continue working with your legal counsel.

 

Does VirgilHR guarantee compliance?

No.

No software or service can guarantee compliance.

VirgilHR helps organizations make more informed, consistent decisions while significantly reducing compliance risk. Compliance ultimately depends on how policies and guidance are implemented within your organization.

 

How current is the information?

VirgilHR continuously monitors employment law changes and updates its content accordingly.

Subscribers also receive ongoing legal notifications and updates to help stay ahead of changing employment laws.

 

Does VirgilHR support all 50 states?

Yes.

VirgilHR provides jurisdiction-specific employment law guidance for all 50 states, along with federal employment law and many local regulations.

This makes it especially valuable for organizations with employees in multiple states.

 

VirgilHR vs. Other Resources

Why not just Google the answer?

Google provides information.

VirgilHR provides attorney-backed HR guidance.

Rather than sorting through search results and wondering whether the information is current or applicable, VirgilHR delivers employment law guidance specifically designed for HR professionals.

 

Isn't this just ChatGPT for HR?

No.

General AI tools generate responses from broad internet knowledge.

VirgilHR is purpose-built for HR compliance and grounds its responses in attorney-reviewed employment law content and structured legal resources, helping provide more reliable and defensible guidance.

 

We already have an HRIS in Fuse. Doesn't it include compliance tools? 

Many HR systems include basic compliance features.

VirgilHR goes much deeper by providing:

  • Employment law guidance
  • Legal research
  • Handbook creation
  • Policies & forms
  • Legal updates
  • Compliance resources
  • Onboarding guidance

VirgilHR complements Fuse; it doesn't replace it.

 

We already work with an employment attorney.

That's great.

VirgilHR isn't designed to replace your attorney.

Instead, it helps your HR team confidently handle everyday compliance questions while reserving outside counsel for more complex legal matters.

 

We already have an HR hotline.

VirgilHR often becomes your first stop before calling a hotline.

Many routine questions can be answered immediately, allowing your team to work more efficiently while still having access to outside experts when needed.

 

Working with Fuse

When should I contact VirgilHR versus Fuse Support?

A simple rule of thumb:

Use VirgilHR for:

  • Employment law questions
  • HR compliance guidance
  • Leave laws
  • Wage and hour rules
  • Employee relations guidance
  • Policy language
  • Handbook questions
  • Hiring regulations
  • State-specific employment requirements

Contact Fuse for:

  • Payroll
  • HR software
  • Time & Attendance
  • Scheduling
  • Benefits Administration
  • Reporting
  • System configuration
  • Integrations
  • User access
  • Technical support

Together, Fuse and VirgilHR provide both the technology and the compliance expertise your organization needs.

 

Will Fuse continue helping us with HR questions?

Absolutely.

Nothing about your relationship with Fuse changes.

Your dedicated Customer Success Team remains your trusted advisor for all things Fuse.

VirgilHR simply provides an additional resource for employment law and HR compliance guidance.

 

VirgilHR Premium Solutions

Can we upgrade beyond VirgilHR Core?

Yes.

While VirgilHR Core provides tremendous value for most organizations, some employers require more advanced compliance, training, compensation, or advisory capabilities.

These solutions are available through VirgilHR Premium Solutions and can be added whenever your organization is ready.

Your Fuse team can help determine whether any of these solutions would benefit your organization.

 

What is VirgilHR Platinum?

VirgilHR Platinum builds upon everything included in VirgilHR Core by adding advanced compliance resources and workflow capabilities designed for organizations with more complex HR environments.

Examples of additional capabilities include:

  • Multi-State Comparison Tool
  • Vertical Industry Specialized Content
  • Automated HR Tasking & Task Management
  • Additional advanced compliance resources and workflow tools

VirgilHR Platinum is ideal for organizations operating across multiple states, highly regulated industries, or HR teams seeking additional compliance automation.

 

What is VirgilHR Ask An Expert?

Sometimes a situation requires more than research.

VirgilHR Ask An Expert provides direct access to experienced HR and employment law professionals who can help guide your team through complex or unique HR situations.

It complements VirgilHR Core by adding personalized expert guidance when additional insight is needed.

 

What is VirgilHR LMS – HR Compliance Training?

VirgilHR LMS – HR Compliance Training helps organizations assign, deliver, and track HR and compliance training for managers and employees.

It's an excellent solution for organizations looking to strengthen compliance through ongoing education while maintaining documentation of completed training.

 

What is VirgilHR Salary Benchmarking?

VirgilHR Salary Benchmarking provides access to market compensation intelligence to help organizations make informed pay decisions.

It can assist with:

  • Salary benchmarking
  • Market competitiveness
  • Compensation planning
  • Pay equity initiatives
  • Recruiting strategy

This solution is particularly valuable for growing organizations or those regularly hiring and reviewing compensation.

 

Can we add Premium Solutions later?

Absolutely.

Many clients begin with VirgilHR Core and later expand their capabilities as their organization grows.

Your Fuse Client Success Team can review your needs at any time and help determine whether one or more Premium Solutions would provide additional value.

 

Security & Privacy

Is our information secure?

Yes.

VirgilHR is designed with enterprise-grade security practices.

Customer information is protected and is not used to train public AI models or external machine learning systems.

 

Getting Started

How do I access VirgilHR Powered by Fuse?

You'll receive a welcome email with instructions for accessing VirgilHR Core.

You can also find:

  • Quick access links
  • Training resources
  • Demo videos
  • Best practices
  • Additional documentation

within FuseConnect.

 

Where can I learn more?

Your dedicated Fuse Client Success Team is always available to help you get the most from VirgilHR Powered by Fuse.

Whether you have questions about using VirgilHR Core or want to explore VirgilHR Premium Solutions, we're here to help.

 

About VirgilHR Powered by Fuse

Included with Every Fuse Client

  • VirgilHR Core – Everyday HR compliance resources, attorney-backed guidance, handbook tools, legal updates, and employment law research.

Available Through Fuse

  • VirgilHR Platinum – Advanced compliance tools and workflow automation.
  • VirgilHR Ask An Expert – Personalized guidance from experienced HR and employment law professionals.
  • VirgilHR LMS – HR Compliance Training – Compliance and professional development training management.
  • VirgilHR Salary Benchmarking – Market-based compensation intelligence and benchmarking.