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Help Center
Support
Support
Employees
Time & Labor Management (TLM)
ACA Reporting
Performance Management
Payroll
Scheduling
Benefits Administration
Talent Acquisition/Recruitment
System
Human Resources
Tax Agency Management
Alabama
Connecticut
Hawaii
Illinois
Indiana
Louisiana
Maine
Maryland
Massachusetts
Mississippi
New Mexico
New York
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
Texas
Vermont
Support
Employees
SMS (text) Opt-In for active users in Fuse
How to use Broadcast Messaging through the Twilio integration with Fuse
How to Setup and Use the Announcement/Pop-Up Communicator Feature
How to set-up the "Announcement Created" Notification in Fuse
How to login to Fuse after your company's ShortName is changed
How can I download the Fuse mobile app?
How do my employees use the mobile app to view their pay statements?
What fees will I be charged when using my Global Cash Card paycard from Fuse?
¿Qué tarifas se me cobrarán cuando use mi tarjeta de pago Global Cash Card de Fuse?
What has changed for the Form I-9 policies?
How To Create a Chart in Fuse Workforce to Understand What Devices Employees Use to Log In
Which employees need to complete a 2020 form W-4?
2020 Form W-4 Explanation for Employers
2020 Form W-4 Explanation for Employees
Employee Can't log in due to Virtual Code Authentication
How do I give access to an employee in the system?
What are the correct compensation settings for auto paying a salaried employee?
How do we update our company email domain for all employees?
How do we Unlock and/or Reset a Password for an Employee’s Account?
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Time & Labor Management (TLM)
What Time Data should I export if our company is leaving Fuse Workforce?
How to get ATS TimeClock(s) Connected after Changing the Company ShortName
How to get Middleware Connected after Changing the Company Short Name
Time Off Request Workflow Migration: How To Migrate from “Non-Workflow” Time Off Request Approvals to Time Off Request Workflow Approvals
Timesheet Profile Migration
How to clean a timeclock?
How to clean Kronos InTouch 9000 and 9100 Time Clocks and Biometric Scanners
How to temporarily unplug biometric device for InTouch in Fuse
How do I add new IP Addresses to allow access?
How do we remove an employee from a pay period in payroll?
Timesheet Workflow Migration: How To Migrate from “Non-Workflow” Timesheet Approvals to Timesheet Workflow Approvals
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ACA Reporting
ACA Year-End Processing
How to update global ACA Settings
How to review ACA Settings on Benefit Plans
How to recalculate employee ACA timelines
How to verify all employees have Benefit Profiles assigned
How to verify all employees have ACA Profiles assigned
How to Update Affordability Settings in ACA Profiles
If I re-hire an employee who was previously classified as full-time under ACA, do I have to offer them health insurance immediately?
I made updates to my Employees ACA Settings. How do I get them to populate on the forms I already created?
How do I know who signed off on receiving the form electronically and who didn’t?
Why does the Form 1095-C show that the employee was not offered coverage for the month in which they were Terminated?
Why is a code other than 2C being used in line 16 of the 1095-C?
After I Deliver the Electronic Forms 1095-C, why does it say some were not shared while others were?
Why are amounts being reported in line 15 of Form 1095-C for some employees, but not others?
Why does Form 1095-C show that an employee was offered Coverage in months when they were a Part-Time employee?
Which Codes should show on Lines 14 and 16 of Form 1095-C for Full-Time employees that waived an offer of Medical Coverage?
Why did the Form 1095-C not update after I recalculated the ACA Timeline?
Why is Code 1H being used on Line 14 of Form 1095-C?
Why was a Form 1095-C NOT created for an employee?
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Performance Management
Why are the Personal Goals for an employee not showing in their Performance Review?
Why are the entry fields grayed out for an employee's Performance Review?
Payroll
What supplies are needed for printing year-end forms?
What are the options for repaying Employer Social Security Taxes that our company deferred in 2020?
What are the options that our company has for processing employee direct deposits? (Kotapay)
How to fill out the Wire Drawdown Authorization for Kotapay
What are the options that our company has for processing employee direct deposits? (NatPay)
What supplies are needed for printing Pay Statements from Fuse?
Guide to Taxation of Foreign Employees
Neon's Trust Account Service Change - Action Required
Form W-2 Codes Explained
Reconciliation Payrolls 101
What are the new options that our company has for processing employee direct deposits?
Finalizing Payroll vs. Submitting Payroll in Fuse
How do I export all of my companies payroll data if we're moving to a new payroll provider?
How To Print W-2 Forms
How to Print 1099 Forms
Updates to Forms 1099 Effective for 2020
How To Enable and Set Up Electronic Consent for W2's
FFCRA/CARES 2020 Year-End Considerations
How do I find our payroll tax returns in Fuse?
How to enter Third-Party Sick Pay Adjustments
How To Verify Company Tax EIN's and Rates
How To Verify Earnings/Deduction Codes are Reporting to the Proper W2 Box
How does the HI SDI calculation work?
How does the NY FLI calculation work?
How does the NY SDI calculation work?
Can Business Owners and their Families contribute to HSA's?
I received an ACH return for an employee's direct deposit; what are the next steps?
Why didn't the NM WC Tax calculate for an employee?
An employee was paid incorrectly, how do I fix this?
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Scheduling
How do I set Availability & Preferences for Schedules?
Benefits Administration
How to prepare for a successful Open Enrollment
How to prepare for Open Enrollment with COBRA
How to prepare for Open Enrollment with Carrier Connect
Talent Acquisition/Recruitment
How to sign your offer letter electronically in Fuse.
Enabling Indeed Integration
System
How to Update Administrator Contacts
Emails from Fuse are being blocked. What IP Addresses should we whitelist?
Using System Events to Monitor & Troubleshoot Middleware
How to Install Middleware
How to address the potential Log4J vulnerability in Middleware
How to be an early adopter in the migration to Fuse's newest user experience
My Learning Frequently Asked Questions
How to Filter Reports Using Smart Dates Instead of Entering Dates Manually
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Human Resources
What HR Data should I export if our company is leaving Fuse Workforce?
