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Nonprofit Saves Time with an Integrated HR & Payroll System

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Industry

Education

Challenge

For years, the organization relied on a payroll system that worked—but only for payroll. HR data, time and attendance, and reporting lived in separate spreadsheets, creating inefficiencies, duplication, and unnecessary risk. As needs evolved, the team explored alternative providers offering a full-suite solution, but none could match the trust, service, and reliability they had built with Fuse. The challenge became clear: how to move beyond a fragmented system without sacrificing the partnership and support they depended on.

Result

With Fuse’s expanded platform, the organization was able to unify payroll, HR, and time and attendance into a single, intuitive system. The transition was seamless, backed by consistent training and responsive support. Manual processes and spreadsheets were eliminated, saving significant time and reducing errors. Tasks that once took hours—like compiling benefit data—are now automated and visible in real time. With everything centralized and easily accessible, payroll processing is faster, more accurate, and the team operates with greater confidence and control.

"Processing payroll is a breeze and basically error free."

HR Spokes person

HR/ Payroll Department

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About The Dolphin Research Center

Dolphin Research Center was founded as a nonprofit corporation in 1984 by Jayne Shannon-Rodriguez and Armando "Mandy" Rodriguez. Their goal was to ensure the dolphins had a home here for life, and in doing so to establish a unique education and research facility. The bottlenose dolphins and California sea lions presently living here provide a range of personalities and backgrounds. Over half of our family was born at the Center, while the other members have either come from other facilities or were rescued, rehabilitated and deemed unreleasable back into the wild by the Government and now have a forever home at Dolphin Research Center.

At Fuse, everyone is extremely knowledgeable, professional, friendly and polite. They can usually take care of your questions/issues immediately, but if they are unsure, they find the correct solution and get back to you as soon as possible.

We started working with Fuse (formerly ProPayroll) in 2006. The application at that time was strictly payroll. Although it was extremely intuitive and allowed custom reporting, we needed to keep separate spreadsheets for HR related data.

A few years ago, we started researching other payroll companies that offered the entire suite including HR and time and attendance, but could never find any that offered enough to make us want to leave the team at Fuse. Needless to say, we were ecstatic when informed they would be offering the current application.

The conversion was pretty much seamless. The training and support were, and continue to be exemplary.

There are so many pros to this application, such as being able to permanently (or temporarily) customize each form, download each form, search, etc. I also love the “Utilities” functionality on each form. It allows you to stay within a specific form such as Employee Information, and drill down into multiple other forms, such as timesheets, pay statements, time off requests, audit trail, etc. Another great feature is the Benefit Statement. This allows each employee to see just how much their employer is paying for their benefits.

I used to spend hours at the end of the year pulling this information together, now the employees can see it right on their pay statements each week.

This application has saved us so much time.

As mentioned earlier, we needed to keep multiple spreadsheets for HR and time and attendance. Now everything is in Fuse and easily accessible. Processing payroll is a breeze and basically error free.

Fuse operates as a true HR partner, aligning people strategy with business growth.