Manufacturing at Scale: How Fuse Helped Quanta Manage Complexity, Compliance, and a 19-Language Workforce

Manufacturing workforce management is different.

Multiple shifts. Agency labor. Compliance limits. OSHA requirements. Audits. Language diversity.

At Quanta Computing, 19 different languages are spoken onsite.

“Fuse provides 20-plus languages. That’s a game changer for manufacturing.”

For Terri Millette, Senior Human Resources Manager at Quanta, accessibility is more than convenience; it’s operational efficiency.

“In other places I worked, we had a two-page sheet listing all the different software employees had to log into. I used to tell them to go home, get a glass of wine, and sign up for everything.”

With Fuse, everything lives in one system.

“One login. One package. That makes a huge difference in manufacturing, where employees may be more challenged by managing multiple platforms.”

Compliance tracking became significantly easier.

Quanta enforces a strict policy: no employee can work more than 60 hours per week or seven consecutive days.

 “Before, we had infractions. Now we’re at zero. We can see it in real time and send someone home before they hit that limit.” 

Training documentation, often a weak point in audits, was transformed through Fuse’s Learning Management System (LMS).

“We used to fail on training documentation. Now all training is assigned in Fuse, for employees and agency workers. When auditors arrive, we simply pull reports instantly.”

Even the ISO auditor noticed.

“He said Fuse was a game changer for Quanta in tracking training.”

Conversions from agency workers to full-time employees also accelerated.

“It used to take two months. Now we change one or two fields, they complete their documents digitally or on their phones, and it’s done.”

Instead of 20 conversions at a time, Quanta now converts 100 to 200 employees seamlessly, and that speed matters when scaling operations.

From automated corrective actions to performance reviews integrated directly into the system, HR complexity has been reduced without sacrificing control.

“If we didn’t have Fuse, what we’ve done in three years would have taken five to ten.”

The biggest outcome?

“Incredible efficiency. Employee engagement. Supervisors love the reporting. Leadership can pull data instantly.”

Terri reflects candidly on what the journey would have looked like without Fuse:

“I would have quit.”

Instead, Quanta scaled from approximately 2,000 employees to nearly 8,000, across multiple locations, multiple agencies, and multiple languages, all without losing control.

Why anyone else?

For Terri, the answer is simple.

“There’s just no reason I know of to use anybody else but Fuse.”